Misleading culture and poor management - Anonymous employee Casper Employee Review

1.0
Aug 10, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free bed set when you join.

Cons

The interview process alone took several months and was painfully slow. Throughout the process and after I joined the company, I learned that the company had misled me about what I would consider to be key facts, including the range of compensation for the role, the company history around paying out bonuses, and why the role I was hired for was open (which was represented to me as a newly created role rather than a backfill for someone who left the company after just a few months). My manager seemed to have little to no prior management experience and was a micromanager, my on-boarding was non-existent, and I felt the work environment to be hostile and toxic (this was my only experience where I witnessed leadership actively peer pressure employees to drink alcohol during work hours) and leadership left me with little to no confidence in their ability to successfully position the company in the very competitive market.

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Casper Response
5y
Thank you for taking the time to share your review, and we are sorry to hear about your experience. We take your feedback very seriously and will be sure to communicate your concerns to our leadership team as we continue to improve and grow.

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5.0
Apr 18, 2025
Recommend
CEO approval
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Pros

Nice people and pay is good

Cons

Not many other than working holidays

2.0
May 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The WTC office is nice

Cons

Most recently Casper moved to a 401k plan that is highly restrictive. It doesn’t allow selecting individual funds to build portfolio, and the funds selected have extremely high cost ratio. Looks like an extreme and desperate measure to save on admin overhead. Also, every year Casper discounts gets deeper and more frequently. The ads are boring and monotonous. Look at Casper a few years back and what it looks like now.

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