Sales Manager - Sales Manager CarMax Employee Review

5.0
Oct 28, 2015
Recommend
CEO approval
Business Outlook

Pros

Paid time away for manager is not a set number of days, but rather as much as you'd like as long as the needs of the business are met. This can get tricky if you end up in a understaffed store, otherwise it's pretty nice. Award winning training programs give you all you need to be successful, and precise way to give and receive performance feedback. Excellent benefits, stock options, tuition assistance, stock bonuses, expanding nationwide with ability to move locations.

Cons

As the company grows some of the employment perks are disappearing- managers are expected to work 50 hours/week minimum. Senior managers have the same expectations but no one holds them accountable so they rarely do. Promotions seem easy but there are many hoops to jump through and is more based on the "good ol' boys game".

Explore other reviews about CarMax

5.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

a people driven company that sells cars

Cons

Inner network devloper compabalility is lacking

4.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

The perks of working at CarMax are quite extensive. Associates are offered an aggressive 401k program, Stock Purchasing Plan, in store discounts on sales and service, access to the CarMax Wholesale system, excellent healthcare, plenty of PTO, and at my location we are given as much OT as we want. My coworkers are generally good people, that I enjoy being able to work along side day in and day out. Management is very understanding in regards to calling out sick family emergencies, and schedule requests.

Cons

Despite doing the work of 5 people, and very politely asking for a raise management will not give me more than my 3% annual raise which is the single biggest let down. The bonus change of 2025 being labeled as "exciting" was straight corporate gaslighting unlike anything I've ever seen. Since the start of 2026, as of this review being written we have lost 7 associates largely due to pay, and I am soon to join those associates. Management from the store level up to corporate needs to understand that to retain their top performers they need to be compensated like a top performer. Some members of management are cliquey and moody which is very frustrating to deal with. Quality of Management varies wildly from store to store as well

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