Good for hourly, bad for management - Anonymous employee CarMax Employee Review

3.0
Aug 5, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hourly associates are treated decently. They have good benefits (health / dental / vision, 401k) and pretty good job security. You will get associate purchasing discounts on vehicles / parts / service.

Cons

The treatment that hired on department managers receive depends on whether or not you are friends with a higher up. If you are not friends with someone high up on the food chain, they will make your life difficult.

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5.0
May 3, 2026
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Pros

You are your own boss

Cons

Slow days can be demotivating.

1.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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