Ups and Downs..... - Sales Associate CarMax Employee Review

4.0
Jul 25, 2010
Recommend
CEO approval
Business Outlook

Pros

friendly work environment. minimal "direction" from managers, which I like. I feel very independent while conducting my daily activities. Great training and on-going support format.

Cons

frequently stay late or skip lunch due to the unpredictability of customers, and the need to make $$. Work 1-2 nights a week until 9PM, and almost every weekend (5 out of 6). Low pay for the amount of effort put into each transaction.

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5.0
May 3, 2026
Recommend
CEO approval
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Pros

You are your own boss

Cons

Slow days can be demotivating.

1.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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