Don't Work Here - Senior Sales Consultant CarMax Employee Review

1.0
Nov 10, 2012
Recommend
CEO approval
Business Outlook

Pros

The sales team is friendly. Basic respect amongst co-workers. Not many pros anymore.

Cons

Micro-managed, over-trained, oppressed. Sales Consultants income cut in half in the last six months due to daily mandatory trainings you are not paid for, nor are needed. Trainings go on for hours and and are basic, boring, and rudimentary. Perhaps, a new sales associate, who is also new to sales, could learn from them but most are offended.

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5.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Everything is great I love how it is ran

Cons

Everything is great the way it is

1.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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