Terrible environment - Automotive Technician CarMax Employee Review

1.0
Jan 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Sick and vacation time can be used whenever and holidays off

Cons

Promote terrible employees Promote a toxic work environment Promote bad behavior over good behavior Promote poor work ethic over good Management and HR don't listen when you make concerns. Instead you get talked to. Business model sucks and is bound to fail.

Explore other reviews about CarMax

5.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

You are your own boss

Cons

Slow days can be demotivating.

1.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

1
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