Too much talk, too little action - Director of Consulting Services CGI Employee Review

3.0
Sep 6, 2019
Recommend
CEO approval
Business Outlook

Pros

Great products and services Lots of potential Great people on a day to day basis Offices and facilities are very nice Benefits are decent Match 401k and Stocks are great

Cons

Leadership at the BU and Metro levels needs to be replaced in many areas. They've gone stale, been with the company too long, and have no recent outside experience. On top of that, they drank their own Kook Aid and don't care about the success of their teams. Being a DCS at CGI is one of the most thankless and difficult jobs you'll do. You're expected to sell, own delivery, and be an internal leader all at the same time. You most likely won't get much help and you will be heavily graded on your performance for every little thing and in the end, no matter how much you accomplish, it won't be enough. Don't fall for the "total compensation" package crap they tell you. The West BU hasn't had any bonuses in over 4 years because they "didn't meet the overall goals of the company". Your base pay is what you get. Selling services at CGI is next to impossible because they do very little marketing, no lead generation, and are mainly only known in the Public Sector. This means when you try to do anything besides that your prospect starts with "I've never heard of CGI". The internal motto is, "The biggest consulting company that you've never heard of". This makes selling anything much harder and it almost doubles the time to close a deal. There are a lot of people with long-tenures at the company. When I started I thought this was a good thing, but after being there, I realized it wasn't. The main reason there are a lot of people with long-tenures is that they get rid of anyone who doesn't meet their goals overnight and the ones that have been there so long are stale because they have very little exposure to other companies and processes. It's kinda like talking to your grandfather about politics - he's never going to change his mind because he knows everything and that's the way you do it. This company is PROCESS HEAVY! There is a form for everything, an approval for everything, and it takes so much effort and energy to do anything that by the time you're done you're frustrated and exhausted. The long-timers and leadership have made knowing these processes their main job (not selling, leading or mentoring) and look at you like your stupid when you get it wrong or have to ask for help.

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Pros

Work from home Good training

Cons

Low pay increase percentage annually

1.0
Jun 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

no specific positives to highlight from my perspective

Cons

I worked at CGI in both India and the USA and observed similar workplace culture concerns across both locations. The only real difference was HR—India HR felt more supportive, while my experience with USA HR was disappointing. My employment ended shortly after maternity leave due to an alleged “lack of projects,” which I experienced as a layoff. I also observed what appeared to be misuse of position by some leaders, including blurred professional boundaries, preferential treatment, and expectations that went beyond normal workplace roles—at times resembling personal-assistant-style demands rather than professional conduct. Surprisingly, I also noticed inconsistent “policies” applied differently to different individuals. In some cases, it felt like the rules changed depending on who you were. When leadership became aware that someone was related to another employee in the organization, it sometimes felt like that person was singled out or targeted rather than treated objectively. Overall, these practices—whether through inconsistent treatment, perceived power misuse, or favoritism—undermine trust, damage workplace culture, and raise serious concerns about fairness and professionalism.

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