The worst management in the whole airport!!! - Passenger Agent Avianca Employee Review

1.0
Sep 2, 2016
Recommend
CEO approval
Business Outlook

Pros

Tickets at low cost sometimes

Cons

Since avianca merge with Taca it became in a non customer service company!!!. His current Manager has lead this airline to its lowest point. He treat his employees as trash; no benefits, not time to go and take a break, not even the 15 mandatory minutes per ever 6 hours worked!. His push you to go and work on your days off and if you don't do it you will regret it sooner or later!!!. It is sad that a clean and honest company as avianca was 10 years ago, it is now a decadent an cheap company!!.

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5.0
Apr 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Good Salary Travel Tickets Benefit Great work environment

Cons

Hard to Grow Lot of Pressure

2.0
Feb 23, 2026
Anonymous temporary employee
Recommend
CEO approval
Business Outlook

Pros

Well-known company within the aviation industry. Exposure to complex logistics operations and time-sensitive processes. Provides experience in high-pressure operational environments and cross-functional coordination.

Cons

High turnover. Constant changes in priorities. Inconsistent documentation processes. Limited operational stability. Communication gaps. Demanding work environment.

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