Avaya is changing - Service Delivery Manager Avaya Employee Review

3.0
Jan 16, 2025
Recommend
CEO approval
Business Outlook

Pros

People are the best and very supportive to achieve goals. Product is actually very good.

Cons

Company has gone through 2 bankruptcies and multiple rounds of layoffs. Products being offered are very good and they are embedded with fortune 500 companies, but that advantage doesn't seem to be helping with the decisions being made over the last several years.

Explore other reviews about Avaya

5.0
Jan 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people, highly skilled co-workers, flexible remote environment

Cons

Several layoffs during the last years

1.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

The company used to care about customers, but they removed all the sales people who actually visited and consulted with customers to save travel cost.

Cons

The company's newest CEO, Patrick, only cares about getting back to a Cybersecurity company as fast as possible. Can't sell the company fast enough, but buyers can't get past due diligence periods.

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