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      Avaya

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      Avaya reviews

      Not what it was - IT Helpdesk Analyst I Avaya Employee Review

      2.0
      Dec 28, 2022
      It helpdesk analyst i
      Recommend
      CEO approval
      Business Outlook

      Pros

      Full remote and wide schedule options

      Cons

      Very low wages, work overload, ultra-tight schedules. Not a great place to work, much of the know-how was lost due to attition.

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      5.0
      Jan 9, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, highly skilled co-workers, flexible remote environment

      Cons

      Several layoffs during the last years

      1.0
      May 14, 2026
      Senior sled account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company used to care about customers, but they removed all the sales people who actually visited and consulted with customers to save travel cost.

      Cons

      The company's newest CEO, Patrick, only cares about getting back to a Cybersecurity company as fast as possible. Can't sell the company fast enough, but buyers can't get past due diligence periods.

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