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      Avaya

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      Avaya reviews

      Unfulfilled potential - Manager Avaya Employee Review

      2.0
      Aug 10, 2010
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good established products for telephony, contact center and data New products being introduced to be more competitive Large customer base Range of solutions - hardware, software, services Turnaround opportunity

      Cons

      Broken processes Hard to do business with as a client Employees not empowered Continued layoffs Reduced pay Reduced benefits No career growth path Low employee morale

      Explore other reviews about Avaya

      5.0
      Jan 9, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, highly skilled co-workers, flexible remote environment

      Cons

      Several layoffs during the last years

      1.0
      May 14, 2026
      Senior sled account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company used to care about customers, but they removed all the sales people who actually visited and consulted with customers to save travel cost.

      Cons

      The company's newest CEO, Patrick, only cares about getting back to a Cybersecurity company as fast as possible. Can't sell the company fast enough, but buyers can't get past due diligence periods.

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