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      Avaya

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      Avaya reviews

      Technicians are an endangered species. - Senior Technician Avaya Employee Review

      3.0
      May 2, 2010
      Senior technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great access to technical training and certifications. Working with the best technology in the industry. Unparalleled total compensation package. etc.

      Cons

      For some time, the corporate strategy has been to outsource work to business partners and lay-off corporate technicians. They are sticking to this model even through the recent acquisition. Rumor has it that even the support engineer work is being moved "offshore".

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      5.0
      Jan 9, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, highly skilled co-workers, flexible remote environment

      Cons

      Several layoffs during the last years

      1.0
      May 14, 2026
      Senior sled account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company used to care about customers, but they removed all the sales people who actually visited and consulted with customers to save travel cost.

      Cons

      The company's newest CEO, Patrick, only cares about getting back to a Cybersecurity company as fast as possible. Can't sell the company fast enough, but buyers can't get past due diligence periods.

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