Company lacks direction and leadership. - Systems Engineer Avaya Employee Review

2.0
Oct 13, 2009
Recommend
CEO approval
Business Outlook

Pros

Pay and the opportunity to work VO.

Cons

Consistant layoffs to achieve numbers. Too concerned about what Cisco is doing to be innovative. Sending too many jobs overseas where there is no history of product knowledge to build on. More concerned with the numbers instead of customer or employee satisfaction. Upper management does not communicate well. Every quarter sees a new direction.

Explore other reviews about Avaya

5.0
Jan 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people, highly skilled co-workers, flexible remote environment

Cons

Several layoffs during the last years

1.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

The company used to care about customers, but they removed all the sales people who actually visited and consulted with customers to save travel cost.

Cons

The company's newest CEO, Patrick, only cares about getting back to a Cybersecurity company as fast as possible. Can't sell the company fast enough, but buyers can't get past due diligence periods.

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