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      Avaya

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      Avaya reviews

      Is it Avaya or IBM? - IT Personnel Avaya Employee Review

      1.0
      Oct 5, 2009
      It personnel
      Recommend
      CEO approval
      Business Outlook

      Pros

      Above average pay, benefits not too bad. Some virtual office work used to be allowed depending on the position but that is now changing.

      Cons

      Work is being outsourced to IBM, mostly to their division in India, and there is currently a lot of frustration with U.S. associates trying to get their issues resolved in a timely manner.

      Explore other reviews about Avaya

      5.0
      Jan 9, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, highly skilled co-workers, flexible remote environment

      Cons

      Several layoffs during the last years

      1.0
      May 14, 2026
      Senior sled account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company used to care about customers, but they removed all the sales people who actually visited and consulted with customers to save travel cost.

      Cons

      The company's newest CEO, Patrick, only cares about getting back to a Cybersecurity company as fast as possible. Can't sell the company fast enough, but buyers can't get past due diligence periods.

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