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      Avaya

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      Avaya reviews

      Will Avaya ever figure it out? - Director Avaya Employee Review

      2.0
      May 4, 2009
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Market leader in PBX and contact center software

      Cons

      Legacy Bell policies, strategies, technologies. Too many people hanging on 'till retirement. Too much red tape. Too much organizational structure and too deep management layer. Overlapping job functions, too many competing kingdoms.

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      5.0
      Jan 9, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, highly skilled co-workers, flexible remote environment

      Cons

      Several layoffs during the last years

      1.0
      May 14, 2026
      Senior sled account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company used to care about customers, but they removed all the sales people who actually visited and consulted with customers to save travel cost.

      Cons

      The company's newest CEO, Patrick, only cares about getting back to a Cybersecurity company as fast as possible. Can't sell the company fast enough, but buyers can't get past due diligence periods.

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