Revenue Driven despite Customer Focus - Account Representative Avaya Employee Review

2.0
Jul 21, 2011
Recommend
CEO approval
Business Outlook

Pros

Working on new technologies to be a leader in Unfired Communications. Avaya provides good benefits and a competitive salary.

Cons

Departments in Avaya do not work very well together to solve customer problems until the customer has emphasized they will leave Avaya.

Explore other reviews about Avaya

5.0
Jan 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people, highly skilled co-workers, flexible remote environment

Cons

Several layoffs during the last years

3.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

good work balance, great management

Cons

non good work balance, great management

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