Great people - Anonymous employee Avaya Employee Review

• Strong enterprise reputation and trusted by major global brands • Flexible deployment options (Cloud, On-Prem, Hybrid) • Industry-leading voice reliability and uptime • Growing investment in AI, digital, and orchestration • Clear vision for next-gen customer experience (Infinity platform) • Loyal customer base with deep partnership roots • Skilled engineering teams committed to modernization • Broad integration ecosystem • Strong strategic pillars guiding the future • Bright long-term product outlook

• Legacy complexity can slow modernization • Market perception lags behind actual product progress

The company used to care about customers, but they removed all the sales people who actually visited and consulted with customers to save travel cost.

The company's newest CEO, Patrick, only cares about getting back to a Cybersecurity company as fast as possible. Can't sell the company fast enough, but buyers can't get past due diligence periods.