Low pay - Customer Service Representative Alorica Employee Review

2.0
Nov 9, 2015
Recommend
CEO approval
Business Outlook

Pros

Quick process to start working.

Cons

Pay is low compared to other call centers in area, only $10.50 / hour. The trainers talked down to us as though we were kindergartners. The training was frustrating due to computer programs not working correctly. There are a lot of "you cannot" do this or that, very restrictive.

Explore other reviews about Alorica

5.0
Sep 30, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Leadership is open and approachable, with genuine interest in employee feedback. Opportunities to grow professionally.

Cons

Things move quickly, which can be challenging at times, but it keeps the work exciting.

1
4.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

They offer medical, vision, and dental benefits. Holidays off. There is an initial training for the job. Additional refresher trainings are provided as well.

Cons

Holidays off are not paid. This is the first company I have been employed with that does not pay for the holidays.

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