A capitalist company - Technical Support Agent Alorica Employee Review

1.0
May 3, 2021
Recommend
CEO approval
Business Outlook

Pros

Management and training system was very good. Monthly bonus structure - you need to be top tier to receive a nice bonus

Cons

This company does not value the individual person. For the work you need to preform you do not nearly get paid enough - the company only cares about paying the executive, not the heavy lifters. You accrue 4 PTO days a year!! What is that?!? We don’t even get sucks days - this company is a joke!! On top of that benefits are horrible and there is almost no incentive for staying longer than 1 year to receive better benefits. This company is taking full advantage of Florida’s red state laws - this isn’t the 80s, show your employees you actually care about them and maybe your revolving rate wouldn’t be so high! Thankful they picked me up after my Covid layoff, but i stayed there strictly because it helped me meet ends meet and worked with my family situation. This job is for students either in college or straight out of high school..

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Alorica Response
4y
Thank you for taking the time to write about your experience. We appreciate your honest feedback.

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2.0
Jun 7, 2026
Recommend
CEO approval
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Pros

Telework, managers are communicative with staff and help us get better at the phone calls to pass QA

Cons

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