Poor management, low pay - Customer Service Representative Alorica Employee Review

1.0
May 29, 2013
Recommend
CEO approval
Business Outlook

Pros

Got to sit at desk, the cons out weigh the good

Cons

The pay is low, the expections are unrelistic, the staff is uneducated with running a business, the calls are rude and disrespectful and the supervisors will ot get on the phone for you which leaves call unresolved resulting in failed survey. They shortened breaks to 10min and 30 min lunch. You just have to be real special to handle this job did i say low pay

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3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

lgbtq friendly, progressive, no customer interactions

Cons

No raises, Baffling policy changes

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