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      Alorica

      Engaged Employer

      Alorica reviews

      Why is it so hard to get paid correctly?? - Customer Service Representative Alorica Employee Review

      3.0
      Apr 16, 2019
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good trainers, Work at home opportunity

      Cons

      Pay discrepancies and lack of urgency to correct the errors. You get the run around about when and who is responsible for fixing payroll errors.

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      2.0
      Jun 7, 2026
      Remore call center agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Telework, managers are communicative with staff and help us get better at the phone calls to pass QA

      Cons

      Always threatening to fire if we did not try to get people to buy things at the end of enrolling them into Duke Energy

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