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      Alorica

      Engaged Employer

      Alorica reviews

      Unorganized and highly inefficient - Technical Support Agent Alorica Employee Review

      2.0
      Dec 20, 2012
      Technical support agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      The best part about working for Alorica is that you do get to help others with issues that they might be having and therefore it is a great position for someone that loves customer service

      Cons

      The downside to the company is,at least in Tulsa, that it seems to be poorly managed. Whenever someone calls into work or late for a shift they reach a helpdesk that is suppose to deliver these messages to the supervisor in the area where you are working but on several occasions my supervisor never received the message. Another downside is that they really push additional sales.

      Explore other reviews about Alorica

      5.0
      Sep 30, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Leadership is open and approachable, with genuine interest in employee feedback. Opportunities to grow professionally.

      Cons

      Things move quickly, which can be challenging at times, but it keeps the work exciting.

      1
      4.0
      Jun 11, 2026
      Remote customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      They offer medical, vision, and dental benefits. Holidays off. There is an initial training for the job. Additional refresher trainings are provided as well.

      Cons

      Holidays off are not paid. This is the first company I have been employed with that does not pay for the holidays.

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