Be careful.. They will ghost you after hiring - Customer Service Alorica Employee Review

1.0
Jul 19, 2018
Recommend
CEO approval
Business Outlook

Pros

None... They ghosted me... Not professional

Cons

Was completely hired. Jumped through all the hoops.. Interview, paperwork, BG check. Was told I'd be contacted the next day to set up training, but never was.. Was given instructions to log into my employee account, but it never worked. The help desk (India) told me my account was never created. That was a month ago. I've emailed, called, left voicemail... No response. I quit my other job for nothing, and been a month with no income because of this sorry company. They even seem to contract out their own help desk to India!!! A call center company who doesn't use their own call center?! Tells you all you need to know. Planning to sue for lost wages. You can't just affect peoples lives that way

Explore other reviews about Alorica

2.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Telework, managers are communicative with staff and help us get better at the phone calls to pass QA

Cons

Always threatening to fire if we did not try to get people to buy things at the end of enrolling them into Duke Energy

See reviews by: Helpful|Rating|Date|All