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      Alorica

      Engaged Employer

      Alorica reviews

      Very disappointed - Customer Service Representative Alorica Employee Review

      2.0
      Jun 11, 2018
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are some pretty good food trucks, and the dress code is usually pretty relaxed

      Cons

      The pay is low, the insurance offered is a joke, and the bonuses are hardly worth it. Managers are highly unprofessional - they constantly put agents down in front of other agents, resulting in a toxic environment. The PTO is laughable, and they offer no incentives to stay with the company. You're treated like a child, and can't even stand up without asking.

      Explore other reviews about Alorica

      5.0
      Sep 30, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Leadership is open and approachable, with genuine interest in employee feedback. Opportunities to grow professionally.

      Cons

      Things move quickly, which can be challenging at times, but it keeps the work exciting.

      1
      4.0
      Jun 11, 2026
      Remote customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      They offer medical, vision, and dental benefits. Holidays off. There is an initial training for the job. Additional refresher trainings are provided as well.

      Cons

      Holidays off are not paid. This is the first company I have been employed with that does not pay for the holidays.

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