Work from home - Work At Home Telephone Customer Service Representative Alorica Employee Review

5.0
Mar 27, 2018
Recommend
CEO approval
Business Outlook

Pros

Flexible hours Premium pay during busy seasons Great tech support Great agent support Wonderful coworkers I absolutely love this job. I'm so fortunate to be able to work from home in this capacity.

Cons

Random evaluations Unstable work requirements Work hours availability

Explore other reviews about Alorica

2.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Telework, managers are communicative with staff and help us get better at the phone calls to pass QA

Cons

Always threatening to fire if we did not try to get people to buy things at the end of enrolling them into Duke Energy

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