Pros
I thoroughly enjoyed my time with Alorica. Alorica is truly what you want to make it. For a company with over 100,000 employees, there is really no bureaucracy and politics. When I first joined Alorica I oversaw a region for recruiting and worked with fantastic operators. Very quickly Alorica was able to pinpoint a different skill-set and allowed me to move throughout the organization. I was able to travel the United States and Canada and implement solutions that were focused on enhancing our candidate experience. They pride themselves on promoting 70% from within but in actuality most locations are closer to the 90-100% promotion from within. They value their people and it is not uncommon for the CEO, Andy Lee, to personally reach out and provide kudos on a job well done. Alorica was by far one of my favorite jobs I have held within my career. Lots of opportunity and great people!
Cons
Typical cons of any large organization but Alorica did a good job of removing barriers for employees and ensuring people were treated fairly.