Don't work here if you can help it - Anonymous employee Alorica Employee Review

Where to begin... 1. NO SET SCHEDULE: You're told your schedule will be set days and times and then once you hit the training floor they start to change it on you. I was told I would be working 8-545 M-F, however once I was put on the phones that quickly changed. 2. PAY - They started me out at $9.00 / Hr.. They make it sound so great because you can "BONUS" every month. What they don't tell you is that it is next to impossible to bonus. 3. TIME OFF - You can't take any time off, even if you ask for an unpaid day. And don't ever get sick! Even with a Dr's note they will still give you an absence. They marked one girl down for "Job Abandonment" when they knew she was in the hospital having a baby. She even called and told them what was happening. 4. TRAINING - The training was awful. There were two trainers when I went through training and while the assistant trainer was good the head trainer was a huge jerk. If you asked a question he got mad at you for wanting to know something that wasn't covered. 5. THE LOCATION - There were mouse traps all over the building. They locked one of the ladies rooms which cut the women down to TWO BATHROOM STALLS for over 75 women. 6. WORK ENVIRONMENT - The chairs were awful, they would break constantly and if you found a good one you were usually told they were reserved for "BACK OFFICE" even though they all had the nicest chairs in the building. They constantly move your desk around, you never know if you're going to have the same supervisor that you had the day before. They are very "cliquey" if you don't fit in with what they think is the "NORM" they will shun you and talk about you like a bunch of high school girls.