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      Alorica

      Engaged Employer

      Alorica reviews

      Not the best place to work - Customer Service Representative Alorica Employee Review

      3.0
      Jun 2, 2017
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get VTO - voluntary time off. They have days at work were there is food available and a great snack machine.

      Cons

      The pay isn't the best, no weekends off, 45 minute lunch and no real ways to advance. The turnover rate is very high and the management teams aren't very helpful or want to assist.

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      2.0
      Jun 7, 2026
      Remore call center agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Telework, managers are communicative with staff and help us get better at the phone calls to pass QA

      Cons

      Always threatening to fire if we did not try to get people to buy things at the end of enrolling them into Duke Energy

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