Great if you are desperate for funds or want to get quick customer service experience otherwise run! - Customer Service Representative Alorica Employee Review

2.0
Dec 8, 2016
Recommend
CEO approval
Business Outlook

Pros

You get hired fast, it's kinda hard to get fired and you get a 250 $ bonus when you first work there for 7 weeks.

Cons

The pay is too low you work hard for the crummy little 10$ an hour that they snatch back with taxes. The training didn't really help, they tell you everything last minute, they teach you to lie to the customers and they lie to you about bonuses that don't come into effect until after 12 weeks of working there and that it's possible for them to stop them even before that. Also they don't give you any time off and the bare minimum for healthcare. And they are slick making you work 9 hours but no over time just a 1 hour break . And they are strict with getting back on CPU after breaks so no in between potty breaks. Also you loose your mind and feeling of being human while working here . And everyone is very unprofessional with the way they dress and speak . Worst place ever

Explore other reviews about Alorica

4.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

They offer medical, vision, and dental benefits. Holidays off. There is an initial training for the job. Additional refresher trainings are provided as well.

Cons

Holidays off are not paid. This is the first company I have been employed with that does not pay for the holidays.

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