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      Alorica

      Engaged Employer

      Alorica reviews

      A great opportunity for some - Customer Service Agent Alorica Employee Review

      3.0
      Sep 24, 2016
      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      For a minimum wage job, there's great advancement opportunity and earning potential. Plenty of overtime and incentives.

      Cons

      The work is stressful and emotionally taxing. If you're naturally empathetic and don't force it, it takes a lot to deal with so much negativity. For me, getting behind the product to promote it was difficult, as I don't like to lie.

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      2.0
      Jun 7, 2026
      Remore call center agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Telework, managers are communicative with staff and help us get better at the phone calls to pass QA

      Cons

      Always threatening to fire if we did not try to get people to buy things at the end of enrolling them into Duke Energy

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