Customer Service Representative - Customer Service Representative Alorica Employee Review

3.0
Jul 19, 2016
Recommend
CEO approval
Business Outlook

Pros

Easy to get hired, 9.50 a hour which is better than the 7.25 I was making. Great place to get experience if your fresh starting out.

Cons

Very UNPROFESSIONAL, They will let anyone be managers as long as they show up. Make sure you SURVEYS are good(I can't stress this enough). You can work with any thing else as long as your surveys are good. A lot of petty drama. Other than that I would not recommend staying their longer than a year because, they do not offer raises but, it better than the job being shipped to another country.

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2.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Telework, managers are communicative with staff and help us get better at the phone calls to pass QA

Cons

Always threatening to fire if we did not try to get people to buy things at the end of enrolling them into Duke Energy

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