Good people, bad business decisions - Work From Home Agent Alorica Employee Review

3.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Really good people and managers

Cons

Didn’t stay because best department was let go. They would rather pay the Philippines cents, but was most likely not Aloricas fault since they are 3rd party. Training for some departments are absolutely terrible - do NOT go into any IT departments. People go to IT school for years and Alorica will try to train that IT info in a 2-4 week training.

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4.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Trys to live by values; client focused, people centric

Cons

lots of layers, tenured employees can seem territorial and not always open welcoming

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