Remote work is great, but job security is poor - Customer Service Representative Alorica Employee Review

1.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved it was remote & work from home.

Cons

They will fire you even if you have been there over 7 years. our client terminated the contract and they did not move us anywhere. they chose favorites to furlough. HR only cares about herself and the operation managers are horrible ! They do not care about you or will they give out any raises.

Explore other reviews about Alorica

4.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Trys to live by values; client focused, people centric

Cons

lots of layers, tenured employees can seem territorial and not always open welcoming

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