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      Alorica

      Engaged Employer

      Alorica reviews

      Good management but low pay and equipment issues - Customer Service Representative Alorica Employee Review

      2.0
      Apr 27, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home. Management was good.

      Cons

      Pay was low for amount of service provided. No raises. When equipment doesn’t work u don’t work. Pointed even if lights or internet goes out.

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      4.0
      Jun 4, 2026
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Trys to live by values; client focused, people centric

      Cons

      lots of layers, tenured employees can seem territorial and not always open welcoming

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