Good team and manager, but tech issues persist - Collegeboard customer service rep Alorica Employee Review

5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team and manager, decent hours

Cons

Back to back calls, during my time there was alot of tech issues

Explore other reviews about Alorica

2.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Telework, managers are communicative with staff and help us get better at the phone calls to pass QA

Cons

Always threatening to fire if we did not try to get people to buy things at the end of enrolling them into Duke Energy

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