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      Alorica

      Engaged Employer

      Alorica reviews

      Good for people wanting a non voice position - Chat Support Representative Alorica Employee Review

      3.0
      Apr 6, 2026
      Chat support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fast growth and promotion Pure chat communication Good for entry-level

      Cons

      Some TMs are incompetent very strict KPI's heavy workload low salary quite a toxic environment

      Explore other reviews about Alorica

      2.0
      Jun 7, 2026
      Remore call center agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Telework, managers are communicative with staff and help us get better at the phone calls to pass QA

      Cons

      Always threatening to fire if we did not try to get people to buy things at the end of enrolling them into Duke Energy

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