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      Alorica

      Engaged Employer

      Alorica reviews

      Employment - Customer Service Representative Alorica Employee Review

      5.0
      Feb 26, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great opportunity for individuals who want to work as Customer Service Representatives.

      Cons

      One drawback is that while English proficiency is acceptable, French speakers tend to receive higher pay.

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      2.0
      Jun 7, 2026
      Remore call center agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Telework, managers are communicative with staff and help us get better at the phone calls to pass QA

      Cons

      Always threatening to fire if we did not try to get people to buy things at the end of enrolling them into Duke Energy

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