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      Alorica

      Engaged Employer

      Alorica reviews

      Interesting job culture - Customer Service Specialist II Alorica Employee Review

      3.0
      Feb 1, 2026
      Customer service specialist ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay was decent My first TL was amazing Being able to grt prompt help from TL if needed

      Cons

      Equipment issues constant & unpaid Once they switched myTL , I didn't care for her Having to wait 3 yearrs to reapply

      Explore other reviews about Alorica

      4.0
      Jun 11, 2026
      Remote customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      They offer medical, vision, and dental benefits. Holidays off. There is an initial training for the job. Additional refresher trainings are provided as well.

      Cons

      Holidays off are not paid. This is the first company I have been employed with that does not pay for the holidays.

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