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      Alorica

      Engaged Employer

      Alorica reviews

      Newbies watchout - Customer Service Representative (CSR) Alorica Employee Review

      2.0
      Jan 20, 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good for newbies Acceptable starting rate (depends on you, for me i was single and just had to feed myself) Some co worker are decent - thank diversity Good enough for experience

      Cons

      Micromanagement TL does not care about your health, just what you can deliver (for their incentives) will give difficult account to newbie and throw you to prod after little training, and offer no support. you hv to be super extra good to be able to do or solve everything by yourself Toxic environment, lots of gossiper

      Explore other reviews about Alorica

      4.0
      Jun 11, 2026
      Remote customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      They offer medical, vision, and dental benefits. Holidays off. There is an initial training for the job. Additional refresher trainings are provided as well.

      Cons

      Holidays off are not paid. This is the first company I have been employed with that does not pay for the holidays.

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