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      Alorica

      Engaged Employer

      Alorica reviews

      Job - Customer Experience Agent Alorica Employee Review

      2.0
      Jan 14, 2026
      Customer experience agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive managers, benefits, teamwork, flexible, growth opportunity

      Cons

      Pay, micromanaging, rude clients, attendance policy, rules are always changing

      Explore other reviews about Alorica

      4.0
      Jun 11, 2026
      Remote customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      They offer medical, vision, and dental benefits. Holidays off. There is an initial training for the job. Additional refresher trainings are provided as well.

      Cons

      Holidays off are not paid. This is the first company I have been employed with that does not pay for the holidays.

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