Decent Employer - Customer Service Representative (CSR) Alorica Employee Review

4.0
Dec 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent PTO and Bonus incentives Promotes from within

Cons

layoffs happen frequently and if you're amongst bottom performers you're always at risk

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Alorica Response
5mo
Having the right people in the right roles matters at every level. Sometimes that means organizational changes that feel unexpected, but we're trying to create opportunities for people to grow while staying responsive to what the industry needs. Thanks for sharing this! We value your feedback and really appreciate you taking the time.

Explore other reviews about Alorica

4.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

They offer medical, vision, and dental benefits. Holidays off. There is an initial training for the job. Additional refresher trainings are provided as well.

Cons

Holidays off are not paid. This is the first company I have been employed with that does not pay for the holidays.

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