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      Alorica

      Engaged Employer

      Alorica reviews

      Employed but... - Customer Experience Agent Alorica Employee Review

      3.0
      Dec 21, 2025
      Customer experience agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can work from home.

      Cons

      Low pay and bonuses don't match work. No monitoring of activity and behavior of all of levels of management. Work life balance needs work. Job security needs work. Hard to get promoted to the next level when management holds you back.

      Explore other reviews about Alorica

      5.0
      Sep 30, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Leadership is open and approachable, with genuine interest in employee feedback. Opportunities to grow professionally.

      Cons

      Things move quickly, which can be challenging at times, but it keeps the work exciting.

      1
      4.0
      Jun 11, 2026
      Remote customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      They offer medical, vision, and dental benefits. Holidays off. There is an initial training for the job. Additional refresher trainings are provided as well.

      Cons

      Holidays off are not paid. This is the first company I have been employed with that does not pay for the holidays.

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