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      Alight Solutions

      Engaged Employer

      Alight Solutions reviews

      Good Workplace, Questionable Financial Stability - IT Systems Specialist Alight Solutions Employee Review

      3.0
      Aug 18, 2025
      It systems specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      You really get the sense that management is trying to right the ship and make the company profitable. Good non-cash benefits, PTO, most of the work force is virtual WFH with a liberal attitude towards work life balance. For example sick days can be used to take care of your kids, elderly parents, spouse. Health benefits are average.

      Cons

      The company's annual bonus and raises are unreliable. The advertised 15% bonus seems unachievable due to poor company financial performance. The company is heavily in debt, with declining revenues and yearly financial losses. Leadership continues to adjust performance targets, but it's never enough to meet the bonus criteria.

      avatar
      Alight Solutions Response
      9mo
      Thanks for the detailed and balanced review! We're glad the flexibility and supportive culture are working well for you, and we understand the frustration around bonuses and financial performance—it's something leadership is actively working to improve.

      Explore other reviews about Alight Solutions

      5.0
      Dec 2, 2025
      Administrative support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility Work life Balance Very customer centric

      Cons

      Some deadlines can be hectic

      avatar
      Alight Solutions Response
      6mo
      Thank you for highlighting the flexibility, work-life balance, and customer focus you experienced. We appreciate your long-term commitment and are proud to offer an environment that supports both our colleagues and clients.
      3.0
      Jun 24, 2026
      Senior customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      consistent schedule, easy to understand promotion map, support from other reps

      Cons

      Abusive callers, pay range, inconsistent holidays

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