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      Alight Solutions

      Engaged Employer

      Alight Solutions reviews

      Good place to start out in HR - Customer Service Representative (CSR) Alight Solutions Employee Review

      4.0
      Jul 24, 2025
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive team/management. No two days are the same. A lot to learn and great work culture.

      Cons

      The firm became 100% remote since the pandemic.

      Explore other reviews about Alight Solutions

      5.0
      Apr 27, 2026
      Client manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work at.

      Cons

      The pay is a bit low.

      avatar
      Alight Solutions Response
      1mo
      Thank you for your feedback and for being part of the team. We’re glad you enjoy working at Alight. We appreciate your input on compensation and continue to review our pay practices to stay competitive. Thanks again for sharing!
      3.0
      Jun 24, 2026
      Senior customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      consistent schedule, easy to understand promotion map, support from other reps

      Cons

      Abusive callers, pay range, inconsistent holidays

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