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      Alight Solutions

      Engaged Employer

      Alight Solutions reviews

      Good but disoriented and no opportunity to keep moving forward - Bilingual Customer Service Representative Alight Solutions Employee Review

      3.0
      Jul 7, 2025
      Bilingual customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Used to be a good pay 19-20 per hour. Remote.

      Cons

      Now new hires are less pay. Company has loss profit and let go a lot of people.

      avatar
      Alight Solutions Response
      11mo
      Thank you for sharing your experience during your time at Alight. We value your perspective and appreciate the contributions you made.

      Explore other reviews about Alight Solutions

      5.0
      Dec 2, 2025
      Administrative support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility Work life Balance Very customer centric

      Cons

      Some deadlines can be hectic

      avatar
      Alight Solutions Response
      6mo
      Thank you for highlighting the flexibility, work-life balance, and customer focus you experienced. We appreciate your long-term commitment and are proud to offer an environment that supports both our colleagues and clients.
      3.0
      Jun 25, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Team leaders are good, supportive and caring. Want you to thrive as long as you do your job.

      Cons

      Job is very temporary. Based on Performance.

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