Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Alight Solutions

      Engaged Employer

      Alight Solutions reviews

      My Heart Breaks for What this Company Once Was and Could Be - Senior Customer Success Manager Alight Solutions Employee Review

      3.0
      Jun 27, 2025
      Senior customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance and workplace flexibility bar none. Alight champions the concept of a great place to work, compensation aside. The people that work here are smart, passionate, hard working, collaborative and partnering.

      Cons

      Clients are leaving in droves. Not because of the management team that services the relationship, but due to poor management choices that put cost cutting ahead of quality. Things are getting better, but it appears to be too late. Alight colleagues are paid 20%+ less than their peers at other companies, across the board. Flexible work schedule and work life balance makes up for a lot of that pay gap, but the gap keeps growing as pay increases do not keep up with inflation.

      avatar
      Alight Solutions Response
      11mo
      Thank you for taking the time to share your thoughtful feedback. We’re honored by your recognition of our focus on flexibility, work-life balance, and the passion our colleagues bring to supporting one another and our clients. We hear your concerns around compensation, delivery challenges, and resourcing decisions. Your insights underscore the importance of continuing to listen, evolve, and invest in both our people and the quality of our solutions. We’re grateful for your perspective and the care it reflects.

      Explore other reviews about Alight Solutions

      5.0
      Apr 27, 2026
      Client manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work at.

      Cons

      The pay is a bit low.

      avatar
      Alight Solutions Response
      3w
      Thank you for your feedback and for being part of the team. We’re glad you enjoy working at Alight. We appreciate your input on compensation and continue to review our pay practices to stay competitive. Thanks again for sharing!
      3.0
      Jun 4, 2026
      Purchasing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible work environment, ability to work autonomously or in a team, variety of tasks, time flexibility, training policies

      Cons

      Excessive workload, actual team makeup did not support training policies, support roles were not valued by other businesses, lack of leadership support, unreasonable expectations for support roles

      See reviews by: Helpful|Rating|Date|All
      Related searches: Alight Solutions jobs | Alight Solutions salaries | Alight Solutions benefits | Alight Solutions interviews | Alight Solutions conversations
      Alight Solutions reviewsAlight Solutions Senior Customer Success Manager reviewsAlight Solutions review