It’s a call center… - Senior Customer Service Representative Alight Solutions Employee Review

4.0
Apr 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Work from home, 401k match up to 7%, health benefits

Cons

Little advancement opportunities past On Floor Supervisor. Little recognition for your hard work.

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Alight Solutions Response
1y
Thank you for your feedback. We're glad you appreciate the benefits and remote work flexibility. We understand your concerns about advancement and recognition, and we appreciate your insights on improving support for employees.

Explore other reviews about Alight Solutions

5.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Chill place great culture interesting work

Cons

none i love it here

1
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Alight Solutions Response
4mo
Thank you for sharing your experience and for being part of Alight for so many years. We’re thrilled to hear that you enjoy the culture, the flexibility, and the work you’re doing. We appreciate your continued contributions and are glad you feel at home here. Thanks for being part of what makes Alight a great place to work!
3.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Team leaders are good, supportive and caring. Want you to thrive as long as you do your job.

Cons

Job is very temporary. Based on Performance.

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