Alight isn't getting any better. - Client Specialist Alight Solutions Employee Review

1.0
Feb 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Lots of good people still work here The culture isn't horrifically bad They like to promote from within if you can stand being around long enough Remote-first workplace

Cons

Ancient technology undergirds all of the key benefits-related systems and they have no plans to update it Company pays below market rate for the level of work they expect Outsourced labor to India is just awful to deal with. They are constantly producing quality issues the NA teams are expected to just clean up. There is literally never enough staff to get things done. Wipro is a revolving door and people are constantly shuffling on and off teams. There is very little opportunity for training and development The benefits keep getting more expensive every year but raises do not compensate Many teams, because of the massive time difference between US and India, have a very difficult time getting and staying organized A lot of roles within the company just struggle with the basics and you're never able to catch up

Explore other reviews about Alight Solutions

5.0
Oct 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunity and promotes from within. Great support structure throughout to help motivate and keep career progression moving forward.

Cons

Health benefits are ok but could be better.

avatar
Alight Solutions Response
7mo
Thanks so much for your continued commitment over the past 10 years! We're thrilled to hear you’ve found growth opportunities and strong support throughout your journey here. We appreciate your feedback on our health benefits — it's something we’re always reviewing to better meet our team’s needs.
1.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work from home that's it.

Cons

Low pay for amount of work which keeps increasing Training is horrendous Team work or life balance total BS they do not care your just a number.

See reviews by: Helpful|Rating|Date|All