They tell lies, no flexibility, you're just a worker - Health Pro Consultant Alight Solutions Employee Review

1.0
Feb 17, 2020
Recommend
CEO approval
Business Outlook

Pros

good first job salary wise if you're right out of college

Cons

During the interview they lied to us and told us this was not a call center job and that we will have the opportunity to work remote once we are fully trained. Since day one I have been on the phones either calling people or answering calls and I have been fully trained for awhile now and I have not been allowed to work remote at all they always find an excuse to reject and now they are saying we do not qualify even though we are fully trained now. There is also a set path for you to move up in this company, they do not give you the opportunity to explore other roles and they will force a promotion on you regardless if you want it or not. This company really makes their employees feel like their opinions and feelings do not mean anything. You are welcome to expression any digressions you may have but just know it is going in one ear and out the other and you get the fake smile and nod that they understand our concerns.

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Alight Solutions Response
6y
Thank you for your candid feedback and for remaining a valued colleague at Alight. We encourage you to reach out to your manager or HR partner to address your concerns and to resolve any issues quickly and professionally.

Explore other reviews about Alight Solutions

5.0
Dec 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexibility Work life Balance Very customer centric

Cons

Some deadlines can be hectic

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Alight Solutions Response
5mo
Thank you for highlighting the flexibility, work-life balance, and customer focus you experienced. We appreciate your long-term commitment and are proud to offer an environment that supports both our colleagues and clients.
3.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible work environment, ability to work autonomously or in a team, variety of tasks, time flexibility, training policies

Cons

Excessive workload, actual team makeup did not support training policies, support roles were not valued by other businesses, lack of leadership support, unreasonable expectations for support roles

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