Mediocre job, I felt like just a number - Customer Care Representative Alight Solutions Employee Review

2.0
Oct 30, 2018
Recommend
CEO approval
Business Outlook

Pros

The cafeteria and building were nice.

Cons

-Lack of communication -It would count against your adherence for the day if you didn’t take your lunch break at the exact scheduled minute (even if you were on the phone with a customer) -Felt thrown to the wolves but because I ended up performing well I kept getting new clients when I felt like I was finally getting comfortable with the previous one.

Explore other reviews about Alight Solutions

5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work at.

Cons

The pay is a bit low.

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Alight Solutions Response
1mo
Thank you for your feedback and for being part of the team. We’re glad you enjoy working at Alight. We appreciate your input on compensation and continue to review our pay practices to stay competitive. Thanks again for sharing!
3.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Team leaders are good, supportive and caring. Want you to thrive as long as you do your job.

Cons

Job is very temporary. Based on Performance.

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